Multifamily Smart Locker Proposal
Prepared exclusively for

Secure. Smart.
Package Delivery.

Rilea Group · The Promenade Apartments

Smiota's intelligent locker platform eliminates package theft, saves staff time, and delivers the amenity today's residents expect — backed by our cloud platform and 24/7 support.

📦
51
Smart locker doors
🏢
180
Residential units served
6 Wks
Estimated time from signed SOW to go-live
💰
$26,462
36-Month Total Value
The Problem

Package management is broken

Property managers spend 4+ hours per week handling deliveries. Residents miss packages, file complaints, and factor this into lease decisions.

01
Package Theft & Loss

Packages left in lobbies or mailrooms are frequently stolen or misplaced, generating resident complaints and liability concerns.

02
Staff Burden

Office staff spend hours each week receiving, logging, and notifying residents of deliveries — time better spent on higher-value tasks.

03
Resident Dissatisfaction

87% of residents list package management as a top-3 amenity concern. Poor handling directly impacts lease renewals and referrals.

The Solution

Smiota Smart Locker Platform

An end-to-end intelligent package management system — hardware, software, and support — built specifically for multifamily communities.

🔒
Secure Package Custody

Every delivery secured in a dedicated locker. Residents notified instantly by SMS/email with a one-time PIN. Zero staff involvement required.

☁️
Cloud Management Dashboard

Real-time visibility into all lockers, deliveries, and pickups. Remote management, analytics, and reporting from any device, any time.

📱
Resident Mobile App

Residents self-serve 24/7 — check package status, open locker remotely, authorize others to pick up. No staff bottleneck.

🔧
Turnkey Installation & Support

Professional installation and configuration. Dedicated 24/7 technical support. Ongoing software updates included in your SaaS subscription.

Why Smiota

Trusted by 500+ communities

From Class A luxury high-rises to suburban garden communities, Smiota powers package management across the full multifamily spectrum.

500+
Communities Served
98%
Resident Satisfaction Rate
1.8M+
Packages Delivered
24/7
Live Technical Support
"

Since installing Smiota, our package-related complaints dropped to nearly zero. Residents love the 24/7 access and our staff has reclaimed hours each week.

Regional Property Manager Class A Multifamily · 312 Units · Dallas, TX
"

The cloud dashboard gives us full visibility across all our properties from a single login. The ROI was clear within the first 60 days of operation.

VP of Operations National REIT · 45 Communities
Investment Summary

Your Custom Quote

Prepared for Rilea Group · The Promenade Apartments · 180 units · 51 doors

Formal Quote
Q-2026-0042
Prepared For
Rilea Group
Property
The Promenade
Valid Until
May 31, 2026
36-Month Contract Value
$30,134
Hardware + SaaS · 36 months
Product / Description SKU Qty Unit Price Total
SMT-17D Indoor Smart Locker
17-door console unit — Small, Med, Med+, Large, XL compartments. 7" touchscreen, RFID reader, built-in UPS battery backup
SMT-17D 3 $6,495 $19,485
Shipping & Freight
Delivery to property — 3 locker banks, white-glove freight handling
SVC-SHIP 3 $650 $1,950
Professional Installation & Commissioning
Site survey, installation, network configuration, system testing, and staff training (up to 4 hrs)
SVC-INST 1 $3,191 $3,191
Product Configuration — What's Included
Your quote includes 3× SMT-17D 17-Door Console units — the primary smart locker station with touchscreen, RFID reader, and full mix of compartment sizes. Shown below with available add-on configurations for future expansion.
✓ Quoted — 3× Included
SMT-17D 17-Door Console
17-Door Console
Primary station with touchscreen, RFID, keypad & full compartment mix
22-Door Add On
22-Door Add On
High-density expansion — all small & medium compartments
10-Door Add On
10-Door Add On
Mid-size expansion with Med+ configuration
4-Door Add On
4-Door Add On
Compact expansion for Xtra Large oversize packages
Small
4.5″ H
Medium
9.2″ H
Med+
14.7″ H
Large
17.9″ H
Xtra Large
37.4″ H
Customize Your Order
Add Expansion Units

Optionally expand capacity with add-on units. Pricing updates instantly.

Live Pricing
🏛️
SMT-17D Console Units
17 doors per console · $6,495/unit · min 1 unit
$6,495
hardware
$650
shipping
51
total doors
$153/mo
SaaS/mo
Qty
3
🌤️
Installation Environment Indoor
Outdoor units include weatherproof enclosure & UV coating. Hardware cost +10%.
Indoor
standard
Outdoor
+10% hardware
INDOOR
22-Door Add On
22-Door Add On
High-density expansion — all small & medium compartments
$3,900
hardware
$600
installation
$650
shipping
+$66/mo
SaaS/mo
Quantity
0
10-Door Add On
10-Door Add On
Mid-size expansion — Med+ configuration
$3,700
hardware
$600
installation
$650
shipping
+$30/mo
SaaS/mo
Quantity
0
4-Door Add On
4-Door Add On
Compact expansion — Xtra Large oversize packages
$3,500
hardware
$600
installation
$650
shipping
+$12/mo
SaaS/mo
Quantity
0
🛡️
2-Year Warranty Extension Add-On
Extends parts & labor warranty to 3 years total — covers all consoles and any add-on units in your order. $500/console/yr · $300/add-on unit/yr
$3,000
2-year extension
📐
Linear Space Required
Based on 3 banks · 39.4"W × 25"D × 81"H per bank
9'10"
Linear Width
×
25"
Depth
×
81"
Height
Updated Quote Summary
Base Hardware & Install (3 consoles) $24,626
One-Time Total $24,626
Total Doors 51 doors
Monthly SaaS $153/mo
36-Month SaaS $5,508
36-Month TCV
$28,184
Total contract value
Platform
Smiota Cloud
SaaS Subscription
Monthly Rate
$153
$36/door/year × 51 doors
Term
36 months
Billed monthly
Includes
All-In
Support + updates + app

Quote Notes

All pricing in USD. Hardware pricing valid for 30 days from quote date.

  • Hardware warranty: 1 year parts & labor
  • SaaS includes unlimited users, resident app, cloud dashboard, analytics, and 24/7 support
  • Shipping includes white-glove freight delivery to property
  • Shipping includes white-glove freight delivery to property ($650/bank)
  • Installation includes site survey, mounting, network config, and staff training
  • Optional financing available — 0% for 12 months for qualified accounts
Hardware (3× SMT-17D)$19,485
Shipping (3 banks)$1,950
Installation & Commissioning$3,191
One-Time Total$24,626
Monthly SaaS$153/mo
SaaS × 36 Months$5,508
36-Month TCV$30,134
Payment

Hardware due net-30 from invoice. SaaS billed monthly via ACH or credit card.

Installation

Scheduled within 3–4 weeks of signed agreement. Typically completed in 1 day.

Warranty

1-year warranty on parts & labor included. Optional 2-year extension available — see configurator above.

Cancellation

30-day written notice after initial term. No cancellation fee post-term.

Ready to Move Forward?
Talk to Our Team

Questions about pricing, configuration, or timeline? Chat with us live, schedule a call, or send an email — we typically respond within minutes during business hours.

Live Chat with Smiota Sales · Avg response <2 min during business hours
💬
Start a conversation

Our sales team is ready to answer questions about this proposal, discuss customization, or schedule a site visit.

Powered by HubSpot · Quote ref: Q-2026-0042
Getting Started

From approval to go-live in 6 weeks

Our streamlined onboarding process ensures minimal disruption and a smooth resident launch.

1
Sign Agreement

Approve this proposal and sign the MSA. We'll countersign within 24 hours.

2
Site Survey

Our team visits The Promenade to confirm placement, power, and network requirements.

3
Installation

Professional install and full system configuration. Typically completed in a single day.

4
Go Live

Staff training, resident onboarding email, and full activation. You're live.

Ready to move forward?

Questions? Let's schedule a quick call to walk through the proposal and address any details before signing.

Accept Proposal → Schedule a Call →
👋
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